How long will it take to get my order?
Answer :
This depends on whether it is an *International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 2-5 business days. If you purchase a product that’s not within the U.S. your order my take longer than expected (2 weeks at the most) *Please see International Orders for more details.
This depends on whether it is an *International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 2-5 business days. If you purchase a product that’s not within the U.S. your order my take longer than expected (2 weeks at the most) *Please see International Orders for more details.
What shipping carriers do you use?
Answer :
We use the United State Postal Service and UPS. To keep shipping rates down we compare costs between these carriers and ship the most efficient way.
We use the United State Postal Service and UPS. To keep shipping rates down we compare costs between these carriers and ship the most efficient way.
How can I track my order?
Answer :
We will send tracking information to the e-mail address or phone number associated with your order once the item has shipped. If you have not received your tracking information and it has been over 3 business day, please contact us at 1-855-431-3997 or by email at b.fameboutique@gmail.com. Contacting us via email is the most prompt way to receive customer service.
We will send tracking information to the e-mail address or phone number associated with your order once the item has shipped. If you have not received your tracking information and it has been over 3 business day, please contact us at 1-855-431-3997 or by email at b.fameboutique@gmail.com. Contacting us via email is the most prompt way to receive customer service.
How do I return an item/receive a refund?
Answer :
If you find that you’re not completely satisfied with your Order, we will gladly issue you a refund. We offer a full refund for the amount you purchase for the item only, we do not refund shipping cost and there is a (restock fee of 10.99 )money back guarantee. All we ask is that you send us a quick message on why it didn’t meet your standards. We are always looking for ways to improve our product.
If you find that you’re not completely satisfied with your Order, we will gladly issue you a refund. We offer a full refund for the amount you purchase for the item only, we do not refund shipping cost and there is a (restock fee of 10.99 )money back guarantee. All we ask is that you send us a quick message on why it didn’t meet your standards. We are always looking for ways to improve our product.
How long does it take for the order to process
Before any order can be shipped, there’s a 48-72hr process. During this process items must be located and accurate. BFame has a large product base and if products are not available on hand, we make sure we go out of our way to get what our customers desire and sometimes this can take a bit of time. You will receive a notification when your order has process. You can always contact Via live chat and get order updates as well.
How can I qualify for Klarna
After shopping for items and placing them in the cart and you’re ready for check out, when selecting you method of payment please select pay with Klarna. Klarna is A 0% interest free program. You pay for your products over time with 4 installments. A down payment is due at the time of check out. For example if your downpayment is $28.86 you pay that at the time of check out and your installments of $28.86 will be due every two weeks until the bill is paid off. The amount you pay with be divided into 4 payments or you can choose to pay over a course of 6months.
How can I receive a refund
If you’re not satisfied with your items please email us at b.fameboutique@gmail.com for instructions on returning the items and what type of refund to expect. When emailing us please include in the subject header REFUND. Please include in the body text the nature of your issue and why you would like to return your product. We would love to assist you!
